1. How can I contact you?

You can contact us by sending an email to qualityhomesofficial@gmail.com. We aim to respond to all inquiries within 24 hours.

2. Where are your products shipped from?

Our products are shipped from various locations around the world. We work with suppliers and manufacturers from different countries to provide you with the best quality products at affordable prices.

3. Can I get a refund on my product?

Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return and refund within 30 days of receiving the item. Please refer to our refund policy for more details.

4. How long does shipping take?

Shipping times may vary depending on the product and your location. On average, it takes between 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, there may be some restrictions and additional charges for certain locations. Please check the shipping options and rates during the checkout process.

6. Can I track my order?

Yes, you can track your order. Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

7. What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience and security.

8. Are your products high quality?

Yes, we strive to provide high-quality products to our customers. We carefully select our suppliers and manufacturers to ensure that the products meet our standards of quality and durability. Customer satisfaction is our top priority.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact us at qualityhomesofficial@gmail.com to discuss the details and pricing.

10. How can I cancel or change my order?

If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once the order is shipped, we may not be able to make any changes. It is important to double-check your order details before completing the purchase.

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, please contact us at qualityhomesofficial@gmail.com. Please refer to our refund policy for more information on the return process and eligibility.